Guests can cancel their bookings anytime by a call on the contact numbers provided on the website or via email at hotelwoodlandnainital@gmail.com
In case you do not show up at booked Property, charges for the first day/night will be deducted.
If you decide to shorten your stay after Check-In, you will be charged for one extra day/night as a cancellation fee.
In case of a booking amount has already been paid, the applicable refund amount will be credited to you within 7-14 working days.
Hotel Woodland shall not be held liable to refund the booking amount or any part due to any mishappening like a natural disaster (earthquake, landslide, etc.), terrorist activity, war, government guidelines, or any force majeure act, beyond the control of Hotel Woodland
We reserve the right to deny check-in under the following circumstances
Where guests are unable to provide a valid government identity and residential proof.
Minor guests are traveling unaccompanied with their parents/guardians
If is there are any suspicious activities found or noticed of the Guests.
Under all such circumstances, Hotel Woodland shall be under no obligation to refund any amount to the Guest.
Cancellation Charges:
100% refund in case of cancellation 30 days before check in date
50% refund in case of cancellation 16 to 30 days before check-in date
No refund in case of cancellation within 15 days before check-in date
Contact Policies:
We will contact you any time before your check-in date to confirm your arrival status/arrival time through calls or messages or email.
If we have not received a response after multiple contact attempts, then your booking may be put on hold or canceled.
Hotel Woodland will reinstate your booking when you contact us back or make a payment through our secure payment options, subject to availability.
We may reach out to you for your valuable feedback on your experience through calls or messages.
